Patient Information

The LSU Healthcare Network strives to provide the highest quality, comprehensive medical care with compassion and professionalism. Below is helpful information for both our current patients and prospective patients.

The LSU Healthcare Network accepts most major insurance providers, including Medicaid and Medicare. Click here for a complete list of insurance providers we accept.

Clinic office hours are Monday – Friday, 8AM – 5PM

Billing questions:

  • 1-855-631-6628 (ACS)
  • 504-412-1827  or hnbilling@lsuhsc.edu (LSUHN Billing)

Compliance & Complaints: 1-800-350-9441 (All Calls are Confidential)

After hours assistance: Please call the clinic directly. Find your clinic phone number.

Requesting Patient Information: Please select “release of information” below to obtain a copy of the release of information authorization form.

  • Complete form, sign and date with your legal signature and Fax to 504-777-2921 or email to HNROI@lsuhsc.edu.
  • Subpoenas for LSU Healthcare Network should be delivered to the administrative office: 478 S. Johnson Street, Suite 601, New Orleans, LA 70112 or
  • Any LSU Healthcare Network clinic location in the New Orleans metropolitan and surrounding areas, EXCEPT 3700 ST CHARLES AVE, NEW ORLEANS, LA 70112
  • Visit the “our locations” tab for a complete list of clinic locations.
  • Records for patients seen by LSU Healthcare Network providers at other entities, should be retrieved from that facility.
Current patients, sign up or log-in to our patient portal to take advantage of the following:
  • Request an appointment
  • Contact your healthcare team directly
  • Request prescription refills
  • Online bill pay